FAQ's

Your safety and the security of your personal information are of utmost importance to us. Our website employs SSL (Secure Socket Layer) encryption to ensure that your credit card information, as well as other personal data entered, is protected and cannot be intercepted or read by anyone else. Furthermore, we adhere to stringent data protection standards and never store your credit card details on our server. With these robust security measures in place, you can feel confident and secure while shopping with us.
Immediately after you have successfully placed your order at cafebritt.com, you will receive an email that contains information regarding the details of your order.
The order confirmation email is your receipt that can be printed for your records. The order confirmation email includes your order number (the same number that appeared on our website after successful submission of an order), the details of the products and corresponding prices, any credits or promotional discounts, taxes, shipping charges (if applicable), your ship-to information, and the shipping method.
If you do not receive this email, please check your junk mail folder. If the email still has not arrived after one hour, please feel free to contact us at call 1-800-GOBRITT (1-800-462-7488) and a customer service specialist will assist you.

We offer a variety of payment options for your convenience. You can pay using:
- Major Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
- Shopify Payments
Please ensure that your billing information matches what your bank or credit card provider has on file. If you encounter any issues or have further questions, don't hesitate to reach out to our customer service team.
You’ll be charged when the order leaves the warehouse. Once you place the order, we authorize the amount, then after the order leaves the warehouse, we process the amount.

If you are not completely satisfied with your purchase for any reason, we will offer you a refund within 30 days of purchase.

Domestic shipping can take up to 8 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy.
Standard Shipping is always Free when buying $50 or more and shipping to the continental USA. Different shipping rates will apply.

For shipments going to international destinations other than the United States shipping charges are calculated based on number of products, weight of the package, and customs. For further information, please contact us at info@britt.com

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

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