At Café Britt, we value our customers' privacy and are committed to protecting their personal information. This SMS Privacy Policy outlines how we collect, use, and protect the information we receive from customers through our SMS messaging service, operated by Klaviyo.

 

1. Information We Collect

When you sign up for our SMS service, we may collect the following personal information:

• Phone number
• Name
• Information about your purchases and preferences
• Interactions with our text messages (such as when and how often you open and read them)

2. Use of Information

The information we collect is used for the following purposes:

 

• To send notifications about your orders, product updates, or special promotions.
• To send marketing messages, including discounts, events, and other relevant offers.
• To improve our SMS services and enhance the customer experience.

We do not share your personal information with third parties for marketing purposes without your explicit consent.

 

3. Data Storage and Security

Café Britt and Klaviyo implement reasonable security measures to protect the information collected through our SMS service. However, no data transmission over the internet or mobile networks can be guaranteed to be 100% secure.

 

4. Consent

By signing up for our SMS service, you give your consent for us to collect and use your personal information in accordance with this SMS Privacy Policy. You may withdraw your consent at any time by replying to any of our messages with the word “STOP”.

 

5. Opt-Out Options

You have the right to opt-out of receiving SMS messages from us at any time. You can do so by:

 

• Replying “STOP” to any of our messages.
• Contacting us through our https://www.cafebritt.com/pages/contact

Once you opt out, we will stop sending you promotional messages, though we may continue to send you notifications related to your orders or service.

 

6. Third Parties

To facilitate the SMS service, we may share your information with Klaviyo, our marketing automation platform. Klaviyo is subject to its own privacy policies. We do not share your personal information with third parties outside of this purpose.

 

7. Changes to This Privacy Policy

We reserve the right to modify this SMS Privacy Policy at any time. We will notify you of any significant changes through a text message or by updating the policy on our website.

 

8. Contact Us

 

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 1-800-462-7488 or email us at info@cafebritt.com or contact us at Café Britt Corporation, 2814 Northwest 72nd Avenue, Miami FL 33122, United States.